Terms of Service

1. Agreement and scope

These Terms of Service (“Terms”) are a binding agreement between you and the operator of Storyglot. They apply to the Storyglot mobile application, website, support services, Premium purchases, and related features that link to these Terms, together called the “Service.”

By downloading, accessing, creating an account for, purchasing through, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use Storyglot for an organization, you represent that you have authority to bind that organization, and “you” includes it.

Your use of the app is also subject to the terms of the marketplace where you downloaded it. The iOS app uses the Apple Standard Licensed Application End User License Agreement, and Android distribution is subject to the Google Play Terms of Service. If these Terms conflict with mandatory marketplace terms, the mandatory terms control for that issue.

2. Eligibility and age requirements

You must be at least 13 years old, and at least the minimum age required in your country to consent to online services, to use Storyglot. If you are under the age of legal majority where you live, a parent or legal guardian must review and agree to these Terms and approve any purchase. You may use the Service only if applicable law permits you to enter this agreement.

Storyglot is a general-audience language-learning service. It is not directed to children under 13. A person under 13 may not create an account, purchase Premium, or otherwise use the Service. A parent or guardian who believes a child used Storyglot contrary to this section should contact us through the Support page.

3. Guest use and registered accounts

Guest use

Storyglot may let you begin reading as a guest. Guest use creates a random service identifier and may store progress locally or in a guest account. Some synchronization and account recovery features require a registered account. Guest data can be lost if you sign out, clear app data, lose the device, or fail to link the guest account before changing accounts.

Creating and securing an account

You must provide accurate information, keep it current, and use an email address or sign-in identity you are authorized to use. You are responsible for activity under your account and for securing your device, email account, credentials, and recovery methods. Do not share access, sell an account, impersonate another person, or create accounts to evade a restriction. Contact us promptly if you suspect unauthorized access.

Account linking and sign-in

When you link a guest profile to a registered email account, that email becomes the method for accessing the linked Storyglot data. We may require reauthentication before sensitive actions such as account deletion, identity changes, or access recovery.

4. Storyglot Premium subscriptions

Purchase and access

Premium unlocks the features described on the paywall at the time of purchase, such as access to the paid story library and other listed subscriber benefits. Payment is charged through your Apple Account or Google Play account when you confirm the purchase. The applicable marketplace processes payment. RevenueCat helps Storyglot validate the transaction and maintain your entitlement.

Premium is for your personal, noncommercial use. Access is linked to the Storyglot account and marketplace purchase used at checkout. You must sign in to the correct Storyglot and marketplace accounts to use and restore the entitlement. Subscription access may take a short time to update after a purchase, refund, billing problem, or store outage.

Automatic renewal and cancellation

Your subscription automatically renews for the same period unless you cancel before the current period ends, subject to the timing shown by your marketplace. Manage or cancel through Apple subscription settings or Google Play subscriptions. Deleting your Storyglot account, signing out, or uninstalling the app does not cancel billing.

Free trials and introductory offers

If a trial or introductory offer is available, eligibility and duration appear before purchase and are controlled by the applicable marketplace. Unless you cancel before the trial ends, the subscription converts to a paid, automatically renewing subscription at the displayed price. The marketplace may restrict an offer based on purchase history or other eligibility rules.

Prices, taxes, and price changes

Prices may vary by country, currency, tax, and storefront. The localized amount displayed by Apple or Google Play at confirmation is the amount that applies. The marketplace may collect applicable taxes. Future price changes will be handled under its rules, including any required notice or consent. A price change does not give us access to your payment credentials.

Refunds, billing problems, and restoration

Apple controls App Store billing and refunds; use Apple Report a Problem. Google controls Google Play billing and refund eligibility; use Google Play’s refund flow. Except where applicable law requires another remedy, Storyglot cannot directly reverse marketplace charges. If Premium does not unlock, use “Restore Purchases,” confirm the intended Storyglot and marketplace accounts, then contact Support with non-sensitive transaction details.

Expiration, refunds, and account deletion

Premium may become inactive when a subscription expires, a payment fails, the marketplace revokes or refunds the transaction, or we cannot validate an entitlement. If you delete your Storyglot account while subscribed, cancel through Apple or Google Play first. Account deletion removes the Storyglot entitlement record and may prevent us from reconnecting a purchase to the deleted account. Statutory consumer rights remain unaffected.

Optional rewarded access for free readers

Storyglot may offer a free reader the choice to watch a clearly labeled third-party rewarded ad. Completing the ad may unlock the offered access for 24 hours: the paid remainder of a short book, a small chapter bundle in a longer book, or narration for the selected chapter. The exact reward and applicable limit are shown before the ad. Rewarded access is optional, has no cash value, cannot be transferred, does not create a Premium entitlement, and may be unavailable because of consent choices, age or location rules, inventory, network conditions, fraud controls, or provider outages. Premium readers do not receive ads.

Do not manipulate ad callbacks, impersonate another account, automate reward claims, or bypass access limits. Storyglot may reject or revoke an invalid or abusive reward while preserving access required by applicable law.

5. Limited license and acceptable use

Subject to these Terms, Storyglot grants you a personal, limited, revocable, nonexclusive, nontransferable license to install and use the app and access the Service for your own language learning. The Service is licensed, not sold. You receive no ownership interest in the app, stories, translations, audio presentation, designs, databases, or other Storyglot materials.

You may not, and may not help another person to:

• Copy, reproduce, republish, scrape, bulk-download, sell, sublicense, distribute, or commercially exploit Storyglot content except as law expressly permits.
• Reverse engineer, decompile, disassemble, bypass, probe, or interfere with the Service, except to the limited extent a non-waivable law permits.
• Circumvent access controls, subscription checks, content protections, usage limits, rate limits, or security measures.
• Use bots, scripts, automated requests, or data-mining tools without written permission.
• Upload malware, test vulnerabilities without authorization, disrupt infrastructure, or gain unauthorized access to accounts or data.
• Use the Service to violate law, infringe rights, deceive others, facilitate abuse, or create a competing content or language-learning dataset.
• Remove copyright, trademark, attribution, or proprietary notices.
• Use Storyglot content or output to train, evaluate, or improve a machine-learning system without written permission.

6. Learning content, translations, and speech

Storyglot is an educational reading tool, not an accredited course, examination provider, translator for legal or official documents, or guarantee of fluency. Stories, vocabulary help, translations, difficulty labels, streaks, and progress indicators are learning aids. Language is contextual and may have multiple valid meanings. Content may contain errors, regional variations, idioms, or phrasing that does not fit every real-world situation.

Premium chapter and sentence playback use synchronized narration hosted by Storyglot. Free sentence playback may use a voice provided by your device, so availability and quality depend on the operating system, installed voices, language support, and settings. Speech output may mispronounce words or be unavailable. Do not rely on Storyglot translations or speech for medical, legal, financial, safety-critical, immigration, contractual, or emergency decisions. Seek a qualified human professional when accuracy has material consequences.

We welcome specific correction reports through the private support form. Include the language, book, chapter, sentence, and suggested correction.

7. Ownership, user content, and feedback

Storyglot materials

The Service and its original software, visual design, trademarks, stories, translations, compilations, metadata, and other materials are owned by Storyglot or its licensors and are protected by intellectual property and other laws. “Storyglot” and associated branding may not be used in a way that suggests endorsement or affiliation without permission.

Your user content

You retain any rights you hold in support reports, correction suggestions, and other material you submit (“User Content”). You grant Storyglot a worldwide, nonexclusive, royalty-free license to host, store, reproduce, format, display, and otherwise process User Content only as reasonably needed to operate, secure, improve, and support the Service, enforce these Terms, and comply with law. This license ends when the content is deleted, except for content already deidentified and limited copies retained for legal, safety, or backup purposes.

You represent that you have the rights and permissions needed to submit User Content and that it complies with these Terms. Do not submit confidential material or content you do not have permission to use.

Feedback

If you voluntarily provide ideas or suggestions about Storyglot, you permit us to use them without restriction or compensation. This does not transfer ownership of your personal information or User Content, and our use remains subject to the Privacy Policy.

Copyright concerns

To report material that you believe infringes copyright or another intellectual property right, submit a legal ticket. Identify the protected work, the material at issue, its location in Storyglot, your contact details, your good-faith basis, and any authority to act for the owner.

8. Privacy and third-party services

Our Privacy Policy explains how Storyglot handles personal information. Apple, Google (including Google Mobile Ads and its consent platform), Supabase, RevenueCat, PostHog, identity providers, device text-to-speech services, and external websites may have separate terms and privacy policies. You are responsible for reviewing third-party terms that apply to services you choose to use.

The Service may contain links to third-party resources. A link does not mean Storyglot endorses or controls that resource. We are not responsible for third-party content, availability, transactions, or practices, except where applicable law provides otherwise.

9. Service availability and changes

We work to keep Storyglot reliable, but the Service may occasionally be unavailable because of maintenance, network conditions, security events, provider outages, app updates, or circumstances outside our control. Offline content and device speech features may differ by platform. Internet access may be required for account, synchronization, purchase, narration, and updated catalog functions.

We may add, improve, replace, or discontinue features, stories, languages, or supported platforms. We will not intentionally remove paid access during an active subscription in a way that violates applicable consumer law. The exact catalog can change as content is added, corrected, licensed, or retired. No purchase grants ownership of a specific story or guarantees that every language will always have the same catalog.

10. Suspension, termination, and account deletion

You may stop using Storyglot at any time. You can delete your account through Settings > Delete Account & Data. Account deletion is described in the Privacy Policy. Cancel Apple or Google Play billing separately before deleting the account.

We may restrict, suspend, or terminate access when we reasonably believe you violated these Terms, created risk or legal exposure, failed to pay, abused users or systems, or when action is required by law. Where appropriate, we may provide notice and a chance to correct or appeal. We may act immediately for serious abuse, fraud, security threats, child safety concerns, legal requirements, or repeated violations.

Upon termination, the license in Section 5 ends. Provisions that by their nature should continue will survive, including subscription obligations already incurred, ownership, disclaimers, limits of liability, dispute terms, and permitted retention. Termination does not remove statutory rights or marketplace refund rights.

11. Disclaimers and limits of liability

Service disclaimer

To the fullest extent permitted by law, Storyglot is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, quiet enjoyment, and warranties arising from course of dealing. We do not warrant uninterrupted or error-free operation, complete security, specific learning results, perfect translations, universal device compatibility, or that every defect will be corrected.

Some jurisdictions do not allow certain warranty exclusions. Any mandatory warranties and consumer guarantees remain in effect to the extent they cannot lawfully be excluded.

Limit of liability

To the fullest extent permitted by law, Storyglot and those working on its behalf will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or opportunities, arising from or related to the Service, even if advised that such damage was possible.

To the fullest extent permitted by law, Storyglot’s total liability for all claims related to the Service will not exceed the greater of the amount you paid for Storyglot through an app marketplace during the 12 months before the event giving rise to the claim or US $50. This limitation does not apply to liability that cannot legally be limited, including liability for fraud, willful misconduct, or personal injury caused by negligence where applicable law so provides.

Your responsibility

To the extent permitted by law, you are responsible for losses and claims resulting from your unlawful use of the Service, your material breach of these Terms, or User Content that infringes another person’s rights. We will provide reasonable notice of a covered claim and allow reasonable participation in the defense. This section does not require a consumer to indemnify Storyglot where prohibited by law.

12. App marketplace terms

For Android users, these Terms are between you and Storyglot, not Google. Google Play provides app distribution and marketplace billing for purchases made through it; Storyglot remains responsible for the app and its support, subject to applicable law and Google Play’s terms.

Terms required for Apple users

You acknowledge that these Terms are between you and Storyglot, not Apple. Storyglot, not Apple, is solely responsible for the app and its content, subject to these Terms and applicable law.

• Your app license is limited to use on Apple-branded products you own or control, as permitted by the Apple Media Services Terms and applicable Family Sharing or volume purchase rules.
• Apple has no obligation to provide maintenance or support for Storyglot. Contact Storyglot Support for app support.
• If the app fails to conform to an applicable warranty, you may notify Apple. Apple may refund the app purchase price, if any, as required by its terms. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
• Storyglot, not Apple, is responsible for addressing claims relating to the app, including product liability, regulatory, consumer protection, privacy, and intellectual property claims, subject to applicable law.
• You represent that you are not located in a country subject to a United States government embargo or designated as supporting terrorism, and you are not on a United States government prohibited or restricted parties list.
• You must comply with applicable third-party terms when using the app, including wireless data and App Store terms.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce this section against you.

13. Disputes, interpretation, and changes

Informal resolution

Before filing a formal claim, please submit a legal ticket with a description of the issue and requested resolution. We will try in good faith to resolve it. This does not prevent either party from seeking urgent relief or using a regulator, small-claims process, or consumer remedy that cannot be waived.

Applicable law

These Terms are governed by applicable law without regard to conflict-of-law rules, while preserving any mandatory consumer protections and forum rights you have where you live. A dispute may be brought in any court or tribunal that has lawful jurisdiction. Nothing in these Terms requires individual arbitration or waives a right that cannot lawfully be waived.

Interpretation

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. We may assign them as part of a lawful reorganization, financing, acquisition, or transfer of the Service, subject to applicable notice requirements. These Terms, the Privacy Policy, applicable marketplace terms, and purchase terms shown at confirmation form the agreement about the Service.

Changes to these Terms

We may update these Terms to reflect changes in the Service, providers, law, or risk. We will post the revised Terms with a new effective date. If a material change affects existing users, we will provide reasonable notice in the app or through another appropriate channel before it takes effect when required. Continued use after the effective date means you accept the revised Terms. If you do not accept them, stop using the Service and cancel any subscription before the next renewal.

14. Contact